Universal Search

Universal Search for Business

At Adhere Solutions, we believe in a simple premise – all of the information
you need to be productive at work should be available through one search box. In
other words, universal search. Our vision for universal search allows users to
search across all content sources within an organization, compare and rank all
the information in real time, and deliver a single, integrated, secure set of
search results that gives them precisely what they are looking for. With the
Google Search Appliance, customers are be able to securely incorporate
information from a variety of internal and external sources – including file
shares, intranets, databases, applications, hosted services and content
management systems – into a single set of results. Google search delivers fast,
relevant and secure access to information, increasing the velocity of business.

Integrated Results

One of the main benefits of Universal Search is the ability to integrate results across a
variety of sources, to benefit the user. A simple example is shown below:

File Shares

The Google Search Appliance indexes over 220 different file formats – HTML, PDF,
Microsoft Office, Open Office, and hundreds of others. The appliance crawls
and indexes content in file shares and web servers directly.

Intranets

The Google Search Appliance automatically crawls and indexes al l files on your
Intranets and other web servers. Thus, you can have the confidence that when
you search on the Intranet your results are comprehensive.

Content Management Systems

The Google Search Appliance provides out-of-the-box connectivity with the most
popular content management systems, including Documentum, FileNet, OpenText,
Livelink, and Microsoft Sharepoint. In addition, there is a built-in Content Connector
Framework , which includes a robust SPI to build custom connectors to other
content management systems. Click here to find out more around connecting with
content management systems.

Enterprise Applications

Google has developed Google OneBox for Enterprise, which enables you to connect with
CRM systems, financial databases, ERP systems, business intelligence systems, and
many other enterprise applications. Modeled after Google OneBox searches on Google.com
– which enable you to enter flight times, stock tickers and addresses into Google.com and
receive targeted, structured information right in the search results – Google OneBox for
Enterprise provides the same approach inside your company. For example, a query of
‘east coast sales’ would bring back a graph of sales from your business intelligence system.

Google has partnered with Oracle, Cognos, SAS, and many others to provide connectivity to
key business systems. Click here to find out more about Google OneBox for Enterprise.

Databases

In addition to business applications, a significant amount of valuable corporate information
lives in relational databases. The Google Search Appliance can directly access content in IBM DB2,
Microsoft SQL Server, MySQL, Oracle, and Sybase relational database systems.

Desktop

Even as employees save more information on the corporate network, there will always
be a tremendous amount of information stored and saved on “the desktop”. Google Desktop
for Enterprise provides search across all of the files on your hard drive, all your email, web
pages you’ve viewed, and IM chats. In addition, any information that is shared
and deemed ‘public’ on other desktops across the enterprise can be searched and
indexed. Google Desktop for Enterprise has strict security and document access
settings, all of which are configurable by IT, so as to meet any business’ security requirements.

The World

Of course, any ‘universal search’ would include all of the rich information in the World Wide Web,
including news, research, images, blogs, product, and print content.

Benefits of Universal Search

Bringing universal search to your business can offer many benefits,
including:

• Increases productivity
• Reduces duplicate work
• Saves time searching for information
• Better decision-making
• Improves value of information