Professional Services

SEARCH SOLUTIONS FOR PROFESSIONAL SERVICE FIRMS 

 

The Google Enterprise Search platform has been widely adopted by
professional services firms in multiple practice areas, such as law, consulting,
advertising, real estate and engineering services. The Google Search Appliance
is an integrated hardware and software product that uses Google's powerful
search engine technology to bring universal search to your business.

 

How you'll benefit

  • Capture and leverage knowledge - Enable your professionals to instantly access
    the knowledge your firm has built up over the years, and efficiently deliver
    against client needs. Instead of dedicating resources and millions of dollars
    to managing a central 'knowledge management system,' your firm can share
    knowledge without changing your work habits.
  • Manage a geographically disparate workforce - Your professionals are working
    hard delivering on multiple client projects which can be scattered around the country,
    or even the world. Managing work delivery with such a disparate workforce requires
    simple yet powerful tools. Our search technology lets your professionals
    collaborate, work in unison and efficiently deliver against client needs.
  • Increase billable hours (productivity) - According to research from IDC and Accenture,
    knowledge workers spend more than 25% of their time searching for information,
    often unsuccessfully. By implementing Google's search technology, your professionals
    can save much of this time, translating into financial results for your firm. Any time
    saved by valuable professionals can mean more billable hours.

 

Customer Impact

 

Akin Gump Strauss Hauer & Feld, LLP - As the 25th largest law firm in the U.S.,
Akin Gump has 2,200 knowledge workers, all of whom rely on the firm's intranet for
everything from human resources to procedures, guidelines and best practices. Akin Gump
selected the Google Search Appliance, to power search on its 2,800 Intranet pages. With more
than 300,000 entries in the intranet index, says Anthony Paul, Director of Applications Development,
"knowledge management is a real boon for us ... attorneys are the ultimate knowledge workers,
and the Google Search Appliance allows them to find things quickly and accurately."

 

 

The Linde Group - The BOC Group is part of the The Linde Group,
a leading industrial gases and engineering company with more than
53,000 employees in 70 countries around the world. The BOC Group selected the
Google Search Appliance to boost its enterprise search capability. According to
Danny Perri, Business Process Consultant, "The Google Search Appliance has
become critical for our Knowledge Management strategy, as most of the company's
knowledge is in people's heads." To solve this problem, they leveraged the
Google Search Appliance, and used the Google OneBox for Enterprise feature to
deliver expert locator results at the top of any relevant search query.